avid hotel Mt Juliet – Nashville Area by IHG

"Kinda odd, one building with one side Avid and the other wing Holiday Inn with shared front desk and breakfast space, along with a burger restaurant on the ground floor. I booked and stayed in the Avid. Pretty standard Avid room with modern minimalist decor. Bed and bedding was comfortable. Took me a night to get the a/c set comfortably but it was a totally satisfactory room. Breakfast was well stocked but limited space to eat, especially with kids groups..."

"Our original room had not been properly cleaned. There was animal hair on sheets when we pulled back the covers. The staff quickly reassigned a different room and we were completely satisfied."

"I stayed around thanksgiving time to visit family and I really enjoyed it! The hotel is right next to a big shopping center with many food and shopping options. It is in a more quiet area too which was nice. It also isn’t too far from downtown. The room was comfortable and simple. I wouldn’t necessarily stay there for a long term stay as the room had no coffee or microwave, but still great for a shorter stay! The staff..."

"The staff here is very friendly and helpful. CJ was down an employee, but served us calmly with a smile. Izzy and Darryl at the front desk are happy, helpful, and ready to answer questions or have a chat. Darryl had back-to-back long shifts, and was super cheerful every time we saw him. Great value for the room price! If our room had a shelf under each nightstand and perhaps another chair instead of the extra table, I would give..."

"I would like to thank Darryl for his help this morning. I realized I had only booked one night and was very concerned, but he assisted me promptly and made the process smooth and easy. His professionalism, positive attitude, and ability to keep me calm and even make me laugh during a stressful moment were truly appreciated. Excellent customer service like that does not go unnoticed."